Moviako Shipping Policy
At Moviako, we strive to provide a smooth and reliable shopping experience for all our UK customers. To make things simple, we offer free shipping on every order within the United Kingdom.
Shipping Locations
This shipping policy applies exclusively to orders delivered within the United Kingdom.
Delivery Times
Below are the estimated timelines for all shipments:
-
Order cutoff time: 5:00 PM GMT. Orders placed after this time will begin processing the next business day.
-
Handling time: 1–2 business days (Monday–Friday). Once processed, your order will be handed to our delivery partner.
-
Transit time: 6–8 business days (Monday–Friday).
-
Estimated delivery time: 7–10 business days total.
Delivery times may vary slightly during peak seasons or due to carrier delays.
Carrier Services
We work with trusted UK delivery partners, including:
-
Royal Mail
-
DPD
-
Evri (Hermes)
-
ParcelForce
Your order will be shipped through one of these carriers depending on your location and item availability.
Shipping Costs
-
Free Shipping: All UK orders qualify for free standard shipping with no minimum purchase required.
Delivery Issues
If you encounter any of the following:
-
Delayed delivery
-
Tracking not updating
-
Lost, missing, or misdelivered packages
Please contact our customer support team immediately.
We’ll work with you and the carrier to resolve the issue as quickly as possible.
Tracking Your Order
Once your order ships, you will receive an email containing your tracking number.
You can follow your parcel’s progress anytime through our Order Tracking page.
Questions?
Visit our FAQ page, or reach out to our support team for any additional information.
Contact Information
Store Name: Moviako
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@moviako.com
Phone: +1 205-547-3123
Customer Service Hours:
Monday to Friday — 9:00 AM to 5:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.